Veracious Associates Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our clients and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1. Information About Us
Veracious Associates Ltd is a limited company registered in England under company number 08927733; and Procuright is a trading style of Veracious Associates Ltd.
Registered address: Heritage Exchange, Wellington Mills, 64 Plover Road, Huddersfield HD3 3HR.
Main trading address: Heritage Exchange, Wellington Mills, 64 Plover Road, Huddersfield HD3 3HR.
VAT number: GB 183 9040 00.
Data Protection Officer: Michael O'Grady.
Email address: michael @ procuright.co.uk
Telephone number: 01226 611511.
Postal address: Heritage Exchange, Wellington Mills, 64 Plover Road, Huddersfield HD3 3HR.
2. What Does This Notice Cover?
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how we will use it. It also explains your rights under the law relating to your personal data.
3. What Is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the "GDPR") and the Data Protection Act 2018 (collectively, "the Data Protection Legislation") as 'any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier'.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 10.
b) The right to access the personal data we hold about you. Part 10 will tell you how to do this.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 10 to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 10 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 10.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner's Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 10.
5. What Personal Data Do We Collect About You, How Do We Collect It and How Will We Use It?
The information you consent to provide us with via the contact form on our website is sent to us by email and will only be used to fulfil your enquiry. Your information will be passed directly to the relevant person(s) within our business tasked with dealing with your enquiry and to no one else.
This includes and is not limited to personal information about you, such as your name, telephone contact number, geographical address and email address.
Marketing and Direct Sales Activity
We may also store similar information freely given by you as part of any direct marketing or sales activities.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone or post with information, news, and updates on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
If you have consented to receive marketing emails from us we will store your name, email address and any preferences that you may have given us to make emails more relevant to your interests. We record basic statistics such as email opens and link clicks to help us monitor the effectiveness of our emails and improve their quality.
We also send and receive emails and attachments using secure AES-256 encryption and multi-factor authentication technology which tracks file attachment downloads.
Links to unsubscribe from emails are available in all of the marketing emails we send you.
We use information held about you to provide you with information, products and/or services that you request from us or which we feel may interest you if relevant to the products or services currently being supplied as part of a contract with us, or in relation to a previous contract with us whereby you are happy to continue to receive such information.
We may collect and process data supplied by you in such a way that allows us to respond properly to your enquiry and to fulfil our obligations to you under the terms of any contract or other agreement entered into between you and us.
6. What Other Policies are Applicable to Your Personal Data?
Your personal data is handled in accordance with our Data Protection Policy (a copy of which is available upon request from the Data Protection Officer) which sets out obligations regarding the collection, processing, transfer, storage, and disposal of your personal data.
We have a Data Security and Retention Policy (a copy of which is available upon request from the Data Protection Officer) which mandates that your personal data is kept only for so long as is necessary for the purpose for which such information is used, unless a legal or regulatory obligation requires that we hold this data for a longer period of time.
7. Website Usage Data
We use Google Analytics to help us monitor visits to our website so that we can make improvements. The information collected is anonymous and is not used in a way that could identify you. We do not implement (or allow Google to) any tracking that could be used to target adverts to you.
You can opt out of Google Analytics across all websites by visiting https://tools.google.com/dlpage/gaoptout.
You can find out more about how Google safeguards your data at https://support.google.com/analytics/answer/6004245.
9. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a "subject access request".
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 10.
There is not normally any charge for a subject access request. If your request is 'manifestly unfounded or excessive' (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
10. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Michael O'Grady, Data Protection Officer):
Email address: michael @ procuright.co.uk.
Telephone number: 01226 611511.
Postal Address: Heritage Exchange, Wellington Mills, 64 Plover Road, Huddersfield HD3 3HR.
11. Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be made available on our website (https://www.procuright.co.uk).
This Privacy Notice was last updated on 1st June 2019.