Why use an Energy Broker, Consultant or Third Party to Buy Business Energy?
5th November 2018
Why indeed. Especially as you'll have heard the stories...........
Just this week alone, we've had 8 instances of current clients being entered into contracts, by rogue TPIs (Third Party Intermediaries - The term TPI can cover energy consultants, energy brokers or price comparison websites (the latter doesn't currently work very well for the non-domestic market/ business users due to the bespoke nature of business energy prices and terms)), that they didn't know they had been entered into and would never have agreed to had they known. Incidentally, all 8 had one thing in common; they were "contracted" via a verbal script. We can't reiterate enough;
NEVER agree your Business Energy contract verbally over the phone
Of course, there was more to the story for the 8 from this week (it's a weekly occurrence) in that recordings were fake, complete entrapment or some other spurious scenario. All 8 "contracts" had hugely inflated rates against them, and from the recordings we've heard, some high pressure sales techniques were deployed along with some very underhand and devious use of the English language! This is all causing a lack of trust in the industry as a whole when a good TPI should be seen as a very useful asset to an organisation instead of being compared to a rogue TPI's morally bankrupt ways of providing a "service".
All TPIs should have a similar goal; identify the most appropriate business energy contracts for each client with emphasis on cost, consumption and contract terms. Plus, some added bonuses and out of the box thinking from the better energy brokers and consultants.
So, Back to the "WHY" - We can only base it on our own honest service to clients
Ultimately, some energy brokers and consultants are better than others!
"All TPIs should have a similar goal; identify the most appropriate business energy contracts for each client with emphasis on cost, consumption and contract terms. Plus, some added bonuses and out of the box thinking from the better energy brokers and consultants."